‘Kiwibots’ delivering meals on the Portland and Gorham campuses

Kiwibots assemble in formation at Brooks Student Center before dispersing to deliver food across the Gorham campus.
Fifteen Kiwibots are in service on the Portland and Gorham campuses.

A troop of new campus arrivals 鈥 diminutive, polite and helpful 鈥 are working to ease the need to visit a dining hall in pursuit of a warm meal.

They鈥檙e called Kiwibots.

In all, 15 of the semi-autonomous robots are working on campuses, 10 in Gorham and five in Portland, to deliver meals to people too busy or too occupied to walk to an on-campus dining hall or snack shop for their food.

USM became the first school in Maine to host the robots, which were developed by the Columbia-based company with help from scientists at the University of California, Berkeley. They鈥檙e now available on more than two dozen college campuses, including Brandies University, Endicotte College and Morgan State University.

鈥淲e are very excited about the partnership with Kiwibot,鈥 said Tadd Stone, who oversees dining at USM as the area general manager for Sodexo. 鈥淭his state of the art technology will allow our USM Community members to have access to food on demand by utilizing our new Everyday ordering app and having their meals conveniently delivered to the building they are in.  This is a game changer for our 杏吧传媒 community.鈥

Kiwibots can accept an order for delivery anywhere on campus where food is served.
The Kiwibots flash messages on their front screens to greet the people they encounter.

The robots, which are about the size of a carry-on suitcase, roll around campus with advanced technology and a semi-autonomous driving system. The robots create a virtual visualization of the world in real-time, using high-tech sensors, reflective flags, night lights, and a range lidar. If additional assistance is needed, human supervisors are on watch and on-site.

To make an order, one must first download the Sodexo鈥檚 Everyday app. From there, students, faculty or staff may order food and, if they wish, the delivery service. People may watch their food approach via an Uber-like map. The customer is given a one-time passcode which allows them to open the food container in the robot.

Funding for the Kiwibots comes from Sodexo and through a delivery charge. The standard rate is $2 plus 10 percent of the food order鈥檚 total. In addition, people may buy plans that offer 15 to 70 deliveries for a lower per-delivery cost.

鈥淜iwibots will bring joy to everyone on campus: This service allows students, faculty, and staff to not only invest their time more productively but also to merge into robotics,鈥 said John Tarin, Head of Global Operations at Kiwibot.

The developers also promise that the robots will be unhindered by snow or rain, citing their success in Boston鈥檚 Brandies University.

鈥淜iwibots don鈥檛 have rain days or snow days,鈥 Tarin said.

See more on USM鈥檚 Kiwibots online on and .